Great customer service, and great vehicle service. Vehicle was ready to go within a few hours of dropoff, yay. Reason for not getting the 5th star: this is the 3rd time we've had our diesel truck serviced here and each time we've left without a new oil filter because he didn't have it in stock (again). It's incredibly challenging to find the time to get the vehicle serviced because the shop is only open during business hours M-F and that's when we're working...plus we don't work nearby. We love the shop and supporting local, but we may need to go elsewhere if this keeps happening.

4 Advanced Autoworks 10/5/2018

Every interaction with Tim as well as his staff at Advanced Auto has been positive, even if the findings and cost were painful to hear sometimes. I feel he has always given an honest opinion, estimate and expectation of time needed to complete the repair. Tim has work on 3 of my 4 vehicles, whether it is an engine, transmission, A/C or electrical issues he didn’t quit until it was diagnosed, fixed or replaced. I have been going there for about 4 years and will continue to bring my vehicles there.

5 Advanced Autoworks 10/5/2018

My son’s car failed to start when he was trying to leave Livermore feed, right next door to advanced auto. I was called over and started trouble shooting and tried to jump start the car. Still would not turn over. It was just after 5 and Tom from the shop was just getting ready to leave. He saw that we were having trouble and jumped right in to help diagnose the issue. In 5 mins, he called it, it was the starter. He opened up the shop, gave me a quote and I left the car with him. The quote was reasonable. What was good to see was that he ordered new OEM vs recon or aftermarket parts. He had the car working the next day by noon. There are some great shops in Livermore, but from the ones that I’ve been to I always felt like they are trying to get over. This was straight up, no upsell just a “we’ll take care of it and get you going”. I have an issue with my truck, so I’ll be taking it Advanced Auto.

5 Advanced Autoworks 10/5/2018

They did an awesome job fixing my car and were very quick

5 Advanced Autoworks 9/28/2018

This shop is awesome it is really reliable and finished all projects fast and very friendly service I recommend them to anyone

5 Advanced Autoworks 9/23/2018

Absolutely the most fair mechanic I have dealt with. I will not go anywhere else!

5 Advanced Autoworks 9/13/2018

Great service, friendly people, clean atmosphere and competitive pricing. What more do you want. Trust them with your vehicle and you'll be happy.

5 Advanced Autoworks 9/7/2018

Upfront honest mechanical know how what more could you want? I tested them out because every other auto shop seems to have an excuse as to why they can’t work on your car or RV. advance auto did not, they wanted my business and they’re going to get it again. I initially brought in my car and now I’m going to bring my home on wheels which I don’t like anybody touching unless they’re qualified as advanced auto is. Cool location too away from all the b. s.

4.5 Advanced Autoworks 8/17/2018

I always take my car to Advanced Auto in Livermore. Tim and Tom are both very professional and easy to work with. They will take care of you each and every time you bring your vehicle in, I would highly recommend giving Advanced Auto a try.

5 Advanced Autoworks 8/16/2018

fast, reliable, and trustworthy.

5 Advanced Autoworks 8/11/2018
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